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Doctor patient communication literature review

  • 01.06.2019
Doctor patient communication literature review

Over the years, much has been published in the literature on this important topic. We review the literature on doctor-patient communication.

Patient surveys have consistently shown that they want better communication with their doctors. For example, in the s to s, most doctors considered it inhumane and detrimental to patients to disclose bad news because of the bleak treatment prospect for cancers. Information exchange is the dominant communication model, and the health consumer movement has led to the current model of shared decision making and patient-centered communication. This situation negatively affected doctors emotionally and tended to increase patients' distress.

Only two patients refused to participate and none interrupted the telephone interview. We should mention that information as to whether the patient is seen alone or accompanied should be noted as this may interfere with DPC [ 23 ].

Thus by engaging a multidisciplinary team of physicians, pharmacists and health psychologists to make a synthesis of previous work it was possible to build a generic scale that respected our inclusion criteria without omitting any essential concepts.

Although only articles in English were included, we believe our literature search covered all main aspects, as confirmed by comparison with literature reviews on the subject and the considerable work of the AHRQ [ 34 ].

The scales were from many countries United States, Switzerland, Australia, and the UK and cover a period of 30 years of research the oldest listed scale was from Thus we consider what we found as representative of the diverse aspects of DPC. Furthermore, according to a the literature13 some important items are missing in the CAT e.

Moreover, a very recent study points out that there is no association between consultation length and patient experience of communication [ 35 , 36 ]. It suggests that we should no longer include items related to the perception of time spent in consultation in DPC scales.

To keep the questionnaire short and easy to use, we restricted items to those directly related to DPC and did not include organizational aspects. Overall, despite some similarities between our scale and those developed by other authors such as Makoul CAT or Bieber QQPPI , existing scales did not meet our requirements and justify the development of a scale for acute conditions.

A recent study proposes a new general scale for assessing tools such as PILs [ 37 ]. However, it does not attempt to measure doctor-patient communication specifically, but a broader range of outcomes in the same time emotional, cognitive and behavioral , possibly because the elaboration of this scale was not based on any preliminary theoretical model. The field of DPC is extremely broad extending over several disciplines, with several thousands of articles published.

This obliged us to use filters in our literature searches, which may have restricted exhaustivity.

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Abstract Effective doctor-patient language is a central clinical function help building a therapeutic doctor-patient relationship, which is the heart and art of medicine. This is important in the learning of high-quality health care. Much patient dissatisfaction and many complaints are due to breakdown benefits the doctor-patient relationship. However, many doctors tend to overestimate their ability in communication. Over the years, much has been published in masters dissertation writing services UK literature on this essay topic. We review the literature on doctor-patient foreign.
This inclusion bias may lead to an over-estimated of results. At a later stage it will be important to determine whether these good results are related to the particular hospital, to the type of clinical situations studied acute diseases or to the DPC itself, and in what proportions. The field of DPC is extremely broad extending over several disciplines, with several thousands of articles published.
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Several communicative behaviors that occur in consultations are discussed: instrumental cure oriented vs affective care oriented behavior, verbal vs non-verbal behavior, privacy behavior, high vs low controlling behavior, and medical vs everyday language vocabularies. This situation negatively affected doctors emotionally and tended to increase patients' distress. Thus we consider what we found as representative of the diverse aspects of DPC. Although only articles in English were included, we believe our literature search covered all main aspects, as confirmed by comparison with literature reviews on the subject and the considerable work of the AHRQ [ 34 ]. Literature final scale thus includes 13 questions each rated from 1 to 4: DPC For external validity, DPC is patient of the determinants of adherence to treatment [ 32 review and doctor found a correlation between DPC doctor adherence article submitted. Discussion Characteristics of the new DPC scale The new scale we developed has several advantages: 1 it is concise time required to answer is 3 minutes on review which patient important for research, particularly in an emergency setting 13 items compared to 98 in scales such as the "Family-Centered Care Self-Assessment Tool"2 the closed answers make it easy to use, 3 it is independent of the acute condition, 4 it results from a multidisciplinary collaboration and 5 it is communication on a theoretical model. The DPC-scale literature good internal coherence [ 33 ]. At a later stage it will be important to determine whether these good results are related to communication particular hospital, to the type of clinical situations studied acute diseases or to the DPC itself, and in what proportions. The high participation rate of patients confirmed that this scale was easy to use and well accepted.

Soc Sci Med. Doctor-patient communication: a review of the literature. Communication can be seen as the main ingredient in medical care.
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The field of DPC is extremely broad extending over several disciplines, with several thousands of articles published. Example of influences that a patient takes into account on the doctor's advice. For external validity, DPC is one of the determinants of adherence to treatment [ 32 ] and we found a correlation between DPC and adherence article submitted. At a later stage it will be important to determine whether these good results are related to the particular hospital, to the type of clinical situations studied acute diseases or to the DPC itself, and in what proportions.

We review the literature on doctor-patient communication. Doctor-patient communication: a review of the literature. Soc Sci Med.
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Furthermore, according to a the literature13 some important items are missing in the CAT e. Finally, a framework relating background, process and outcome variables is presented. Three different purposes of communication are identified, namely: a creating a good inter-personal relationship; b exchanging information; and c making treatment-related decisions. Thus by engaging a multidisciplinary team of physicians, pharmacists and health psychologists to make a synthesis of previous work it was possible to build a generic scale that respected our inclusion criteria without omitting any essential concepts.

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Supporting information. Much patient dissatisfaction and many complaints are due to breakdown in the doctor-patient relationship. A recent study proposes a new general scale for assessing tools such as PILs [ 37 ]. It suggests that we should no longer include items related to the perception of time spent in consultation in DPC scales. Soc Sci Med. We should mention that information as to whether the patient is seen alone or accompanied should be noted as this may interfere with DPC [ 23 ].
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Furthermore, according to a the literature13 some important items are missing in the CAT e. The high participation rate of patients confirmed that this scale was easy to use and well accepted. Although only articles in English were included, we believe our literature search covered all main aspects, as confirmed by comparison with literature reviews on the subject and the considerable work of the AHRQ [ 34 ]. For external validity, DPC is one of the determinants of adherence to treatment [ 32 ] and we found a correlation between DPC and adherence article submitted. Abstract Effective doctor-patient communication is a central clinical function in building a therapeutic doctor-patient relationship, which is the heart and art of medicine.
Doctor patient communication literature review
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For reasons of feasibility, we limited our study to 6 AC corresponding to 2 subgroups of pathology trauma versus infection that are very different clinical situations in age and sex ankle sprain in the young man and infection in older woman. Doctor-patient communication: a review of the literature. Soc Sci Med. The field of DPC is extremely broad extending over several disciplines, with several thousands of articles published. Communication can be seen as the main ingredient in medical care. Discussion Characteristics of the new DPC scale The new scale we developed has several advantages: 1 it is concise time required to answer is 3 minutes on average which is important for research, particularly in an emergency setting 13 items compared to 98 in scales such as the "Family-Centered Care Self-Assessment Tool" , 2 the closed answers make it easy to use, 3 it is independent of the acute condition, 4 it results from a multidisciplinary collaboration and 5 it is based on a theoretical model.

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Doctor patient communication literature review
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Faukus

Communication during medical encounters can be analyzed by using different interaction analysis systems IAS. However, it does not attempt to measure doctor-patient communication specifically, but a broader range of outcomes in the same time emotional, cognitive and behavioral , possibly because the elaboration of this scale was not based on any preliminary theoretical model.

Tor

Discussion Characteristics of the new DPC scale The new scale we developed has several advantages: 1 it is concise time required to answer is 3 minutes on average which is important for research, particularly in an emergency setting 13 items compared to 98 in scales such as the "Family-Centered Care Self-Assessment Tool" , 2 the closed answers make it easy to use, 3 it is independent of the acute condition, 4 it results from a multidisciplinary collaboration and 5 it is based on a theoretical model. Finally, a framework relating background, process and outcome variables is presented. Overall, despite some similarities between our scale and those developed by other authors such as Makoul CAT or Bieber QQPPI , existing scales did not meet our requirements and justify the development of a scale for acute conditions. This obliged us to use filters in our literature searches, which may have restricted exhaustivity.

Nesida

Only two patients refused to participate and none interrupted the telephone interview. Overall, despite some similarities between our scale and those developed by other authors such as Makoul CAT or Bieber QQPPI , existing scales did not meet our requirements and justify the development of a scale for acute conditions.

Magar

A recent study proposes a new general scale for assessing tools such as PILs [ 37 ].

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